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VIP Assistance
A leather folio, a gold pen, a brass key and a sealed envelope on green leather

Private concierge

Whatever you need,already arranged.

A personal concierge for your stay in Bulgaria: the table, the suite, the interpreter, the tickets — and the requests no one else would know how to answer.

The first concierges kept the keys of the castle and the confidences of the court. Their role was access — and so is ours: the right table on the right night, the suite with the view, the doctor who sees you today, the curator who opens the museum early.

Tell us what matters to you. We remember it for the next time, so you never have to explain twice.

What we handle

  • 01

    Hotels & residences

    The finest suites and private residences, booked and prepared to your preferences.

  • 02

    Restaurants & private dining

    Tables at sought-after restaurants, private chefs and dinners in unexpected places.

  • 03

    Interpreters & assistants

    Interpreters, personal assistants and guides in your language.

  • 04

    VIP access

    Concerts, opera, sporting events, private viewings and early openings.

  • 05

    Personal & family

    Medical appointments, shopping, gifts, childcare and requests for every member of the family.

  • 06

    Bespoke requests

    If it is lawful and it is possible, we will find the way.

Discretion is not a policy we follow; it is the reason clients return. We never discuss whom we work for.

How it runs

  1. Step 01

    Your brief

    Preferences, dates and priorities — given once.

  2. Step 02

    Arrangements

    Bookings confirmed and gathered into one itinerary.

  3. Step 03

    During your stay

    Your concierge on call, 24/7.

  4. Step 04

    Next time

    Your preferences remembered for the next visit.

Questions, answered

Do I need a membership?

No. You can engage us for a single stay or a single request; frequent guests and companies often prefer a standing arrangement.

Can you get a table at a fully booked restaurant?

Our long-standing relationships with leading restaurants and venues often open doors that appear closed. We will always tell you honestly what is possible.

Are you available at night?

During an engagement your concierge is reachable 24/7. The office is open daily from 09:00 to 17:00.

Do you arrange interpreters?

Yes — for meetings, negotiations, medical visits and sightseeing, in all major languages.

At your service

With us, everything is possible.

Tell us who is arriving, when and why. A coordinator replies personally, and in confidence.